Patient- and family-centered care means working with patients and families, rather than just doing to or for them. Patients, families and the entire healthcare team collaborate to improve the care experience and enhance quality, safety and efficiency for all.The University of Michigan Health System Cancer Center Patient and Family Advisory Board was created in 2011 to act as an advisory resource committee to the administration, faculty, and staff of the cancer program throughout the University of Michigan Health System and Comprehensive Cancer Center.
To ensure the delivery of exemplary patient- and family-centered care in the adult cancer areas of the University of Michigan Health System and Comprehensive Cancer Center through an active partnership of patients, families, health care providers, and the community.
- Congressional briefing on cancer research funding
- Distress Screening Task Force to assess patient and family satisfaction
- Inpatient leadership rounds
- Helped with messaging of the UMCCC’s Take On Cancer.org campaign
- Cancer Center director search interviews
- Ongoing reviews of patient education materials
- Advisory participation in Cancer Center education panels, Infusion Workflow project, 8A Unit Committee, clinical trials focus group, Patient Family Centered Care Coordinating Council and Hospital and Patient Board, among others
What is the Patient Family Advisory Board?The Patient and Family Advisory Board is a partnership of the University of Michigan Health System's patients, families, health care professionals, and community members who understand what it's like to be treated for cancer. We are committed to putting our patients and their families at the center of everything we do. By sharing experiences about our care, we can help ensure that exceptional care is delivered to all of our patients and their families.
How we workWe’re an advisory board that provides input to the faculty, staff, and administration of the cancer program throughout the University of Michigan Health System and Comprehensive Cancer Center on decisions and plans that affect cancer patients and their families. The board has established four standing committees to address the areas that most impact patient and family care and satisfaction:
- Improving Outpatient Care
- Improving Inpatient Care
- Patient and Family Support and Education
Committee membership is open to all cancer patients and family members and is not limited to board members.
AdvisersPatients and their family members have an essential role in guiding the work done at the University of Michigan Comprehensive Cancer Center and throughout the University of Michigan Health System. Through a partnership with Cancer Center faculty, staff and administration, Patient and Family Advisory Board members promote excellence in cancer and family centered care.
If you have questions or comments about the Patient and Family Advisory Board, or if you think it's right for you, please contact Donna Murphy, director of Patient & Family Support Services, at Cancer-Support-Services@med.umich.edu.
Patient and Family Advisory Board Documents and Forms